▶Q1: Can we get the sample for reference?
A1: We are glad to send samples for your inspection if we have the same or similar samples in hand. For new customer, you may need to pay the sample (depends on the product's value) and the express fees. When you place the order to us, we will refund you. And if you want us to make the same sample as you required, you may need to send us the original sample and the sampling charge. when you place a order of bulk production, we will refund this charge to you.
▶Q2: How long will be my goods ready for shipment?
A2:Different specification products with different quantity ordered, the time of delivery is different. As usual, it will take
7-15 work days.
▶Q3: How can we guarantee quality?
A3: Always a pre-production sample before mass production and always a final inspection before shipment.
▶Q4: What is your terms of payment?
A4: T/T, L/C, PayPal, and can be negotiated.
▶Q5: How to solve the quality problems after sales?
A5: (1) Take photos of the problems and send to us.
(2)Take videos of the problems and send to us.
(3)Send back the defective products to us if neccessory.
After we comfirm the problems, we will reply to you within 7 days.
